Managing Online Physician Reviews

Managing online physician reviews healthcare social media strategy

You know you've been there.  You want to find a new doctor or you've already selected a new doctor and you are seeing them for the first time. What do you do?  You Google! Before we go any further, let me first suggest that you become a discerning Googler when it comes to healthcare. Many … Continue reading Managing Online Physician Reviews

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Online Content Strategies and Paid Promotions in Healthcare Social Media

healthcare social media policy crisis management

Welcome back to my three part series on creating a best in class healthcare social media strategy.  Part one discussed the building blocks of a social media strategy, and important questions that all brand managers and communications professionals should ask before sending that first post.  Part two focuses on content strategies for Facebook and Twitter … Continue reading Online Content Strategies and Paid Promotions in Healthcare Social Media

What’s in it for me? Patient Engagement Healthcare Design

patient engagement design healthcare stakeholders adult learning

Stanford University's Anesthesia Informatics and Media (AIM) lab is doing seriously innovative, cool stuff with healthcare, including offering a Patient Engagement Healthcare Design Class this fall.  Today I'm sharing some of the key learnings from Week One, appropriately named, Introduction to Patient Engagement Design. Our lecture for week one was led by Kyra Bobinet, MD, … Continue reading What’s in it for me? Patient Engagement Healthcare Design

Drowning in Pink: An Update

kohl's komen metavivor

My recent piece, Drowning in Pink has been received with great interest and so I'd like to provide an update today on the situation. First lets rewind to refresh our memories: 2/21/2014, METAvivor contacted Kohl's regarding it's very obvious adaptation of the METAvivor's campaign, "Elephant in the Pink Room," with request for the campaign to … Continue reading Drowning in Pink: An Update

Drowning in Pink

Kohl's steals METAvivor's breast cancer campaign

Something must be in the water. First, in January, there was the absurd cancer patient shaming that the awful Keller duo vomited on the public.  Now, we have Kohl's and Susan G. Komen undermining the work of METAvivor, the only organization in the U.S. dedicated to awarding research funding for Stage IV breast cancer. METAvivor … Continue reading Drowning in Pink

The Tale of Two Brands: How to get it right and how to fail miserably

PUGTATO branding marketing blogging

The tale of two brands.  Today I want to share with you two tales. One will make your heart sing and hopefully make you cheer.  The second is a sad tale, one that will leave you wanting more. The first is of a company founded in 2007 that has focused on its employees, its consumer … Continue reading The Tale of Two Brands: How to get it right and how to fail miserably

Social Media Etiquette: Three Tips

The tale of Two Brands and 3 tips for Social Media Etiquette

ME! LOOK AT ME! OUR BRAND IS AWESOME! MY PERSONAL BRAND IS AWESOME! IT'S ALL ABOUT ME! If this is your current social media branding strategy, it is time for a change, and this is the article for you. Social media can be a drool inducing outlet for marketers today.  Unobstructed access to the masses … Continue reading Social Media Etiquette: Three Tips

A lesson in personal branding: hiding online is no longer an option.

personal branding online pugtato

Today I want to take a moment to talk about some of the changes in perception of an online persona.  There used to be this school of thought that when someone googled you, it was best to have nothing pop up. While this means that nothing potentially negative would pop up in search results,  unfortunately, … Continue reading A lesson in personal branding: hiding online is no longer an option.