Patient Centered Care at the Cleveland Clinic

patient experience empathy in healthcare Cleveland clinic

"Every life deserves world class care."  How's that for a slogan?  The Cleveland Clinic delivers again with its digital media.  You might remember their first video on empathy in healthcare from 2013, which encouraged viewers to imagine living in someone else's shoes for the day. Today I want to share with you the latest video from … Continue reading Patient Centered Care at the Cleveland Clinic

Good luck, Inc.

Hello PUGTATO readers! Guess where I am creating this post from? The sky! Yep, that's right. I'm headed back to the states after a lovely winter get away to Mexico. Spending the past few days with limited access to social media and blogging was a challenge, and I am itching at the touchscreen to get … Continue reading Good luck, Inc.