Patient Centered Care at the Cleveland Clinic

patient experience empathy in healthcare Cleveland clinic

"Every life deserves world class care."  How's that for a slogan?  The Cleveland Clinic delivers again with its digital media.  You might remember their first video on empathy in healthcare from 2013, which encouraged viewers to imagine living in someone else's shoes for the day. Today I want to share with you the latest video from … Continue reading Patient Centered Care at the Cleveland Clinic

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A who? A patient what? A Patient Advocate.

patient advocates and navigation: PUGTATO

The first time I ever heard of a patient advocate was when I attended a talk given by Melissa Pantel-Ku.  Melissa is remarkable woman.  Diagnosed with stage III breast cancer at 34, she is a PhD, a professor, a mother, a wife, a breast cancer survivor, and founder of  Hope & Humor.  Melissa's story had … Continue reading A who? A patient what? A Patient Advocate.

Medicine X: The Future of Health Care Delivery.

I think I may have just found the coolest most forward thinking medical conference, ever: Stanford's Medicine X conference.  If you are not familiar, here's a very small preview of what this conference is all about: "Medicine X is about the future of medicine and health care.  It is about how social media and information … Continue reading Medicine X: The Future of Health Care Delivery.