“Every life deserves world class care.” How’s that for a slogan? The Cleveland Clinic delivers again with its digital media. You might remember their first video on empathy in healthcare from 2013, which encouraged viewers to imagine living in someone else’s shoes for the day. Today I want to share with you the latest video from the Cleveland Clinic’s empathy series, titled, Patients: Afraid and Vulnerable. Watch what happens when the provider becomes the patient.